Contact
One address for everything. Questions about the API, a bug you ran into, billing, or something you need that is not there yet. A person reads it.
What we can help with
Technical questions
Anything the docs do not cover, edge cases, and how the API behaves under real load.
Problems
A call that fails or comes back wrong. Send the request_id from the response and we can trace it.
Billing
Invoices, charges, refunds, and anything that looks off on your balance.
Subscription
Changing plan, moving to a different volume, pausing or cancelling.
Features and feedback
What you think of the product and what would make it better for you.
Partnerships and business
Large volumes, custom terms, integrations and anything commercial.